Technical Information

Technical Information & Safety

Our products are designed to be used and maintained in a particular fashion in order to maximize their lifespan and to provide safe conditions of use. Learn more by reading our technical information sheet below.

Technical information is subject to change without notice.

FIXATION AND HANDLING OF THE WOODEN VOLUMES, HOLDS + VTF MACROS

Solution Climbing wooden volumes and macros are crafted with care to ensure maximum durability and performance. The textured surface is designed for grip performance and may be damaged by hard impacts, so make sure that volumes are protected with shock-absorbing material during storage and transport to prevent scratches or damage.

When installing our wooden volumes and macros, all fixation points must be used with high-quality structural wood screws appropriate for the wall substrate. Installation must be carried out by qualified personnel. Failing to follow these installation instructions will void the warranty and could lead to serious injury.

Modifying, re-texturing, drilling, sanding, repainting, or otherwise altering the product in any way voids the warranty and releases Solution Climbing, a business operated by Super Custom Climbing Inc., from all liability.

GENERAL SAFETY NOTICE

Solution Climbing products are intended for commercial indoor climbing facilities and indoor climbing walls installed and maintained by qualified personnel.

Installation and use must comply with all applicable local regulations and facility safety standards.

It is very important for the recipient to carefully inspect all products once received. If a product is damaged upon arrival, please contact Solution Climbing immediately.

If a product shows cracks, structural failure, damaged fixation points, or any other signs of damage, it must be removed from service immediately and discarded for safety reasons.

Once installed, ongoing inspection, maintenance, and safe use of the products are the responsibility of the owner or operating facility. Regular inspection is recommended as part of the facility’s standard maintenance procedures. Products must be used under appropriate supervision and in accordance with facility safety policies.

All Solution Climbing products are carefully inspected prior to shipping. Solution Climbing, a business operated by Super Custom Climbing Inc., its owners, and associates, will not be held responsible for damage, failure, or injuries resulting from improper installation, misuse, modification, lack of maintenance, or use of damaged products.

SAFETY FOR TRAINING GEAR

All Solution Climbing training gear—including hangboards, sloper balls, micro edges, and other grip devices—is designed for personal or facility use. To ensure safe use:

  • Inspect all equipment, attachments, and mounting points before each use.

  • Attach or hang gear only from secure, weight-bearing structures.

  • Use additional supports (slings, carabiners, etc.) when necessary for stability.

  • Do not use damaged, worn, or modified equipment.

  • Keep children and pets away from training areas.

  • Train within your physical limits and follow proper technique.

By using Solution Climbing training gear, you acknowledge the inherent risks of climbing and training activities. Always prioritize safety.

DESIGN AND MANUFACTURING

The Solution Climbing team takes great pride in the design and manufacturing of its products. All products are designed by experienced route setters and manufactured in Vancouver, British Columbia, Canada. Once designs are finalized, volumes and macros are professionally handcrafted using high-quality materials to meet the demands of modern indoor climbing facilities.

SHORT INSTALLER CHECKLIST (REFERENCE)

Before installation:

  • Inspect volumes/macros for shipping damage

  • Confirm wall structure is suitable for wooden volumes

  • Verify correct screw type for wall substrate

During installation:

  • Use all fixation points provided

  • Install using high-quality structural wood screws

  • Ensure volumes sit flush against the wall

After installation:

  • Check for movement, rotation, or gaps

  • Confirm fixations are fully seated and secure

  • Add product to facility’s regular inspection schedule

Do not install or use damaged or modified products.

For warranty and return information, please see our Warranty, Returns & Exchanges page.